After Hours Level 2 Remote Session
$250.00 USD

After Hours Level 2 Remote Session

After Hours Level 2 Standard Remote/Phone Support Session, covers a single session up to one and a half hours. A DidItBetter Software Support team member will connect to the end user’s system for DidItBetter solution installations, upgrades, creating or fixing folder relationships (aka relationships therapy), troubleshooting a new 'Do It Yourself' installation, and/or diagnostic. Migration support, troubleshooting, and 3rd party product support require a Premier Support package.

Support is available by appointment with two to three business day advance notice Monday through Friday from 5pm - 10pm EST excluding holidays. Should your session require higher level support services or exceed an hour and a half, additional charges will apply with payment due at the end of the session.
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