Premier Support, 20 hours
This premier support covers up to 20 hours of remote/phone support services with one of our engineers for help with your solution install, updates, upgrade, troubleshooting, relationship set up, migration, moving the solution to a new replacement server/machine, or for help with one of our other DidItBetter Software solutions.
Each remote session has a half hour minimum with any time thereafter billed in 15 minute increments. Sessions are held by appointment: Monday – Friday from 9 am to 5 pm EST (last appointment at 4 pm), excluding holidays; after hours available and billed at time and half for every hour.
Recommended Add-ons: If you are not licensed for the Add2Exchange advanced add-on tools, you can save 50% on the add-on tools when purchased with this service: Add2Exchange ToolBox, add $125 (reg. $250), Add2Exchange Recovery & Migration Manager, add $125 (reg. $250), or both add-on tools, add $250 (reg. $500).For Add2Outlook users not licensed for the Add2Outlook ToolKit, you can license this tool at a discount with the purchase of a premier support package $125 (reg. $250).